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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rosemary Dewers

May 29, 2025

5  out of  5
rating by Rosemary Dewers
"I highly recommend! I've never experienced more understanding, accommodating and friendly agents in my life!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Gary B

April 21, 2025

5  out of  5
rating by Gary B
"Jason and his team were able to secure significant savings on our policy! We appreciate their excellent service and attention to detail, and of course, saving money!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lisa Saulnier

March 25, 2025

5  out of  5
rating by Lisa Saulnier
"I have always had great service with Jason Ritchie and his team."
We responded:
"Thank you for the Five Star Review! "
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Lisa Moore

February 27, 2025

5  out of  5
rating by Lisa Moore
"I would recommend Jason Ritchie any day of the week. He has been my insurance agent for around 15 years. He has an amazing staff as well with any help needed."
We responded:
"Thank you Lisa!!! It is an honor to work with you! "
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Ahmed Ali

January 31, 2025

5  out of  5
rating by Ahmed Ali
"They did a great job getting me the same insurance plan for cheaper!! Happy to start this journey with State Farm"
We responded:
"Thank you Ahmed! "
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Cynthia Galea

January 24, 2025

4  out of  5
rating by Cynthia Galea
"Awesome everyone in the office is very professional and capable of handling any insurance needs the office is inviting and open highly recomend Jason Ritchie and his office"
We responded:
"Thank you!!!"
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Ray Freedell

January 2, 2025

2  out of  5
rating by Ray Freedell
"In my opinion, Jason is a Dr. Jackal and Mr. Hyde. He comes off nice but then turns on you. I have over 20 years sales experience, and I doubt Jason understands sales growth. If you watch his job posts, you'll soon see he has a lot of turnover, reinforcing my views. Look elsewhere is my advice."
We responded:
"Happy New Year Ray! I appreciate your feed back. I wish you nothing but the best in your job search! I hope you have a fantastic 2025! "
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Flip Dexter

August 29, 2024

5  out of  5
rating by Flip Dexter
"Jason helped me tremendously on a Friday afternoon in June. My current insurer dropped me because my payment was due on Thursday. I realized on Friday morning. I tried to pay & received a denial stating to call my company. The agent told me they would check with the company but I was dropped for not paying on time. I had been with them for 20 years! I didn't hear back until early that afternoon. Denied reinstatement. Called Jason after trying a couple other companies & was told someone would get back to me. Jason went above & beyond. He had a binder ready & emailed to me not only at the last minute but a Friday afternoon. I highly recommend him. Go with Jason, you won't be disappointed!"
We responded:
"Thank you for your praise Mr. Dexter! We try every day to deliver the best service we can. Thank you for allowing us to work with you! Thanks again, Jason."
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Kylie Bean

January 17, 2024

5  out of  5
rating by Kylie Bean
"Thoughtful, caring, and just the guy you want in your corner!!"
We responded:
"Thank you, Kylie! I appreciate your support! "
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Barbara Hackett

October 12, 2023

5  out of  5
rating by Barbara Hackett
"I recently switched to State Farm after 7 years with my previous insurance. They made it easy and painless and were even able to give me a MUCH better premium with the same exact coverage. The staff at Jason Ritchie have all been so pleasant to work with and extremely helpful. 10 out of 10 would ABSOLUTELY recommend."
We responded:
"Thank you, Barbara, for the insightful review! It brightens our day to hear about how we were able to help wonderful customers like you with your coverage needs. We value your feedback and we appreciate the chance to provide you with high-quality coverage."
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Wes Adams

September 16, 2023

5  out of  5
rating by Wes Adams
"Jason Ritchie and State farm insurance helped me out when farmers insurance let me down."
We responded:
"Wes, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Thatcher Shultz

May 31, 2023

5  out of  5
rating by Thatcher Shultz
"Lovely team of people, excellent service"
We responded:
"Thatcher, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in West Bath."