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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Michelle Peck

October 21, 2026

5 out of 5 rating by Michelle Peck
"Staci was fantastic. Really knows her stuff!"
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Cary C

October 20, 2026

5 out of 5 rating by Cary C
"Great customer service and quick response"
We responded:
"Thank you Cary, for the five-star review!

We are proud to serve you.

Thank you for trusting us to help you with your insurance plan.

"
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Gail Karkos

October 15, 2026

5 out of 5 rating by Gail Karkos
"Jason Ritchie and his team at State Farm in Bath Me are , without a doubt, the best insurance office I have ever dealt with. Everyone in the office is always watching over me. If I could give all of them 100 stars I would. Everyone is so pleasant, their costs are great and when I had to file a claim their response was unbelievable. I would highly recommend them."
We responded:
"Thank you so much for your feedback. You made our day! Jason & Team."
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DALE METCALF

October 7, 2026

5 out of 5 rating by DALE METCALF
"Great and friendly service from the front door to the back office."
We responded:
"Thank you Dale! We enjoy working with you and your family! "
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Maria Gonzalez

September 25, 2026

5 out of 5 rating by Maria Gonzalez
"I appreciate so highly being able to speak with a real person, especially to agents as helpful, responsive and pleasant as this team. Tyler handled my quote and was able to quote me much better rates than I've been paying."
We responded:
"Thank you for the five star review! We are proud to offer auto and home insurance to Woolwich and the rest of midcoast Maine."
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Todd Eno

September 25, 2026

5 out of 5 rating by Todd Eno
"Jason and his team are great communicators. Whether you call or text, they get back with you, and that’s refreshing."
We responded:
"Thank you Todd! We appreciate your feedback. It is our honor to serve Brunswick, Bath, Topsham as your local State Farm office.

Jason"
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Bess

September 15, 2026

5 out of 5 rating by Bess
"So far after one week Stacie and Jason Richie from State Farm
deserve 5 stars! Very friendly and easy going but well informed on car insurance."
We responded:
"Thank you Bess! You are wonderful to work with!
"
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Jeff Volenec

September 14, 2026

5 out of 5 rating by Jeff Volenec
"Jason and his team were very helpful in setting up our homeowners policy as your were purchasing our new home in Maine. Most of the initial work was done on-line. Responses to questions were prompt. They also helped us work through obtaining Federal flood insurance for our new home. All-in-all a great experience at competitive prices."
We responded:
"Thank you very much Jeff! "
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Pat Hebb

September 10, 2026

5 out of 5 rating by Pat Hebb
"Always pleasant and very responsive to questions. Thank you Stacie and Jason Richie State Farm."
We responded:
"Thank you Pat! "
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Ty Travis

September 4, 2026

5 out of 5 rating by Ty Travis
"got us much cheaper home insurance, staci was a pleasure to work with!"
We responded:
"Thank you. We are honored to be your local State Farm insurance agent. We offer auto, home and life insurance to the state of Maine. "
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Stephanie Radman

September 4, 2026

5 out of 5 rating by Stephanie Radman
"Tyler, our State Farm agent, is simply the best. Incredibly knowledgeable, responsive, thoughtful, and always one step ahead. He makes everything seamless and gives us complete confidence that we are in the very best hands. Exceptional service from someone who genuinely cares about his clients. Five stars are not enough! We are very thankful to be State Farm clients."
We responded:
"Thank you so much!

"
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Donna Strawser

September 4, 2026

5 out of 5 rating by Donna Strawser
"I recently moved to a new home. I contacted Jason and his team to begin working with them for all my insurance and was pleasantly surprised with their excellent customer service and how much money they saved me! They are very quick to respond and very helpful with attention to detail. I'm so glad I switched. My previous agency wa bought out and no one knows their clients and have no individualized attention."
We responded:
"Thank you Donna"
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Jennifer Britton

September 4, 2026

5 out of 5 rating by Jennifer Britton
"Jason Ritchie has been so helpful over the time we have insured with State Farm. Great thoughtful personal service!"
We responded:
"Thank you Jennifer for your kind feedback! I appreciate it."
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Avy Claire

August 28, 2026

5 out of 5 rating by Avy Claire
"Staci is great to work with. Super responsive and helpful."
We responded:
"Thank you Avy. Staci is fantastic and we are thrilled to have her on our team! "
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Zimany Cricket

July 18, 2026

5 out of 5 rating by Zimany Cricket
"knowledgeable and available !"
We responded:
"Thank you! "
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Susan Rhodes

July 9, 2026

5 out of 5 rating by Susan Rhodes
"We were assisted by Staci - she was absolutely wonderful to deal with."
We responded:
"Susan, thank you for your five star review. Staci and the rest of my team are proud to serve all of Midcoast Maine. "
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Ron Stead

June 26, 2026

5 out of 5 rating by Ron Stead
"Tyler was very present, he knew his job and was quite surprised at the high price we were paying our present insurance Co. and he saved us a substantial amount."
We responded:
"Thank you Ron! Our goal is to provide the best price without sacrificing coverages. I am glad we are able to save you money! "
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Mary Stead

June 26, 2026

5 out of 5 rating by Mary Stead
"It was a very pleasant and nice experience. Our Agent was extremely helpful. Thank you"
We responded:
"Thank you Mary! We are excited to deliver Five Star Service!"
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Publius

June 25, 2026

5 out of 5 rating by Publius
"Helped me with a new policy, while also dispelling my ignorance of car insurance policies! Quickly and professionally done in a friendly manner. Great work, and very happy."
We responded:
"Thank you for your kind words! "
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Krysten Blake

June 25, 2026

5 out of 5 rating by Krysten Blake
"Great office with a friendly , knowledgeable team! Tyler was very knowledgeable and made adding a motorcycle a very easy process."
We responded:
"Thank you Krysten! "
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Donna Allen

June 25, 2026

5 out of 5 rating by Donna Allen
"Staci was a delight to work with. She is very knowledgeable and she was able to save me a significant amount of money."
We responded:
"Thank you Donna! I am very proud of our team. Staci, Krysten and Tyler are amazing. Thank you for your kind words! "
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Jean Calderwood

June 19, 2026

5 out of 5 rating by Jean Calderwood
"I’ve worked with many agents and agencies in the past but I’ve never been treated with such efficiency as with Stacy. She covered everything thoroughly and made the experience painless. I’d recommend this agency to everyone who needs insurance coverage."
We responded:
"Thank you Jean! "
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Susan McGuinness

June 19, 2026

5 out of 5 rating by Susan McGuinness
"Prompt, friendly and accurate assistance from Krysten who answered my phone call at Jason’s office. We have used this office for years and have been delighted each and every time we have been in touch!"
We responded:
"Thank you Susan. I am very proud of our team and Krysten is fantastic! "
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tori o

June 17, 2026

5 out of 5 rating by tori o
"I worked with one of Jason's direct reports and boy is he training his staff well. I'm very impressed and relieved we have such a resource as this for Midcoast Maine. Friendly, honest, efficient and professional all come to mind when dealing with Tyler. Was pleasantly surprised at the outcome."
We responded:
"Thank You Tori! Tyler, Staci, Krysten, Lauren and Jessica are fantastic. I am very proud of our team. Thank you for working with our office here in Bath, Maine. "
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Randal Domina

June 15, 2026

5 out of 5 rating by Randal Domina
"Everyone in the office is always friendly and helpful. I have had wonderful service from State farm for 25 years and this office is outstanding."
We responded:
"Thank you Randal for your feedback! "